FAQS
Frequently asked questions
how often do you drop new items?
We upload fresh stock every single week.
Want to be the first to know what’s coming? Subscribe to our newsletter or follow us on Instagram @2ha.basel for exact drop times and sneak peeks.
how do you check the quality of your products?
Each piece goes through a strict quality control process. We check for authenticity, condition, and any defects. After inspection, the item is rated from 1 to 10, 10 being near-perfect condition. This score reflects our QC team's expert opinion and helps you shop with confidence.
how do i know if something will fit me?
Our items come from various brands, countries, and eras, so the size on the label can often be misleading. That’s why we always include accurate measurements or fit descriptions in every product listing. When in doubt: measure your favorite piece at home and compare.
what payment methods do you accept?
We accept all major payment methods:
Twint, PayPal, Visa, Mastercard, and American Express.
Products Information
Where can I find information on sustainability?
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Can I see your certificates?
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Where are your products made?
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Where can I find more information?
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